Volunteer memories

08 April 2026

Caroline reflects on the impact volunteering at Living Well has had on her, sharing a touching memory of a patient that has stayed with her ever since.

“Several years ago, when I was still working, I was talking to a nurse who told me she worked at Sobell House. I asked how it made her feel, as it seemed such a sad place to be, but she enlightened me by saying that, although it was obviously sad at times, she felt rewarded because she was part of people’s journey and made a positive difference. I decided I wanted to do something like that as well!

So, as soon as I retired, I contacted the voluntary services at Sobell and asked if there was anything I could do, as I was not a nurse. I was fortunate enough to be offered a place at the Day Centre (now called Living Well). I have been volunteering for 13 years this August.

I thoroughly enjoy my time at Living Well and always look forward to going every Wednesday. Seeing the patients enjoying themselves and putting aside their predicaments, they talk to each other, find comfort, and help one another as kindred spirits. Patients do arts and crafts and play games – when the weather is good, we all go into the garden together. As a volunteer, we get involved with all of this. We serve them tea, coffee, and biscuits, as well as soup and sandwiches for lunch – we often play “guess the soup flavour”! Since becoming Living Well, the last hour of each Wednesday session is spent with Tom, the Music Therapist, who plays songs requested by the patients. They have a sing-along, and it’s good fun; often the songs bring up memories for people. Patients have even composed two songs themselves. I love joining in with all of this; to see them laugh and have a good time is so rewarding. I’ll always remember Barbara, who every week had “Rock Around the Clock” or “Jailhouse Rock” – I think we knew all the words eventually – but to see her dancing in her chair, as she remembered when she danced with her husband when they were young, was a joy.

Although it’s sad when their 12-week sessions have ended, as you get to know them well, it’s comforting to know that I have hopefully made a difference. I would always recommend that anyone volunteer at Sobell. As a volunteer, you are rewarded with being part of a patient’s journey and helping in a small way. It lifts your spirits as well.”